Returns and withdrawal

You can withdraw from the purchase of a ready-made piece within 14 days of delivery, without a reason.

How to withdraw

Click “Withdraw from the contract here” in the order e-mail or in your account. You can withdraw from part of an order.

We send the refund at once, to the payment method you used. Send the pieces back within 14 days.

Builder designs

A piece made to your own design cannot be returned under the right of withdrawal (art. 38(3) of the Polish Consumer Rights Act). We ask for this consent at checkout.

Your right to a complaint stays as usual, also for builder designs.